Track Your Order

Track Your Order

At Escalade Silks, we understand that the anticipation of receiving a new piece is part of the pleasure of shopping with us. That is why we have made it simple and straightforward for you to follow your order from our studio to your doorstep.

Once your order has been confirmed and processed, you will receive a shipping confirmation email containing a unique tracking number and a direct link to monitor your parcel's journey. This tracking information is typically generated within one to two business days after your purchase, depending on the shipping method selected at checkout.

To track your order, simply locate the tracking number in your shipping confirmation email and enter it on the carrier's official website. Alternatively, you may log into your Escalade Silks account, where your order history and real-time shipping status are readily available for your convenience.

We work with trusted shipping partners to ensure that your package is handled with care and delivered in a timely manner. While transit times may vary based on your location and the selected shipping option, we are committed to keeping you informed at every stage of the delivery process.

If you have not received your tracking information within the expected timeframe, or if your tracking status indicates any unexpected delays, please do not hesitate to reach out to our support team. We are here to investigate on your behalf and provide you with clear, honest updates.

Should you need any assistance, you can always contact us at escaladesilks@outlook.com. We take the responsibility of delivering your order seriously, and we are committed to ensuring that your Escalade Silks experience remains beautiful from the first click to the final unwrapping.

Thank you for trusting us with your wardrobe. We look forward to seeing our creations become part of your story.

Warm regards,
The Escalade Silks Team